CSi Cable works to insure a network that will give you the best performance, reliability, and security.  We  evaluate cable modems for compatibility and overall performance.  Due to technical concerns, changes to our network and discontinued support by the modem manufacturer, certain models that were previously allowed will no longer be suitable for our network, and will not be allowed to be added, as we will begin phasing out use of those older models.

All modems purchased elsewhere need to be registered and tested ($10 fee) to insure they function properly on our network prior to installation of service.  We will perform testing and give you a "GO" or "NO GO" answer.  If it does not work it will be returned to you.  We will not attempt to troubleshoot modem problems.  We do not warrant modems purchased elsewhere. 

Should your customer owned modem stop working in the future, it is your responsibility to purchase a replacement or rent a modem from CSi.  We caution against purchasing STOLEN or USED modems from other locations.  Please contact our Customer Service office for details - BEFORE YOU BUY ELSEWHERE.    

Recommended & Approved Models Sold at CSi Computers 
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